Privacy Policy for ThuTa Learn

ThuTa Learn is a digital learning platform that provides online courses, educational content, videos, quizzes, flashcards, assessments, learning activities, and other educational services.

For the purposes of this Privacy Policy:

• Application means the ThuTa Learn mobile application.
• Website means the ThuTa Learn website and web-based learning platform.
• Service means the Application, Website, and related services provided by ThuTa Learn.
• User, you, or your means any person who accesses or uses the Service.
• Personal Data means information relating to an identified or identifiable individual.

The Service is operated by:

Company/Operator: ThuTa Learn

Brand: ThuTa Learn

Country: Thailand

Address: Bangkok, Thailand

Email: thutalearn@gmail.com

When you create or manage an account, we may collect:

• Full name
• Email address
• Phone number
• Date of birth, where required
• Country or location information
• Profile information
• Profile photograph, if provided
• Username or account identifier
• Other information voluntarily provided by you

When you participate in courses or learning activities, we may collect information such as:

• Courses enrolled in
• Lesson and video progress
• Course completion status
• Quiz and assessment results
• Flashcard activities
• Assignment or activity submissions
• Learning history
• Certificates or achievements
• Learning preferences
• Course engagement information

We use this information primarily to provide learning services, track your progress, improve your learning experience, and provide relevant educational content.

If you purchase a course, subscription, or other paid service, we may collect information relating to the transaction, including:

• Purchased course or service
• Transaction amount
• Transaction date
• Payment status
• Order or transaction identifier

Payments may be processed through third-party payment providers or application stores.

Where payment information is processed directly by a third-party payment provider, ThuTa Learn may not receive or store your complete payment card or banking details.

Purchases made through Apple App Store or Google Play may also be subject to the respective store's payment and privacy policies.

Certain information may be collected automatically when you use the Service, including:

• IP address
• Device type
• Operating system
• Browser type
• Application version
• Device identifiers
• Login information
• Date and time of access
• Pages or screens viewed
• Features used
• Course interaction information
• Application performance information
• Crash and diagnostic information

We use this information to operate, secure, analyze, maintain, and improve ThuTa Learn.

When you contact us, we may collect information contained in your communication, including your name, email address, phone number, support request, feedback, and related correspondence.

Certain features of ThuTa Learn may request access to device functionality such as:

• Camera
• Photos or media
• Microphone
• Notifications

We will request permission through your device where required.

You can manage these permissions through your device settings.

ThuTa Learn will only request permissions that are reasonably necessary to provide relevant features.

We may use Personal Data to:

• Create and manage your ThuTa Learn account.
• Authenticate users and maintain account security.
• Provide access to courses and educational content.
• Track course progress and completion.
• Provide quizzes, flashcards, assessments, and learning activities.
• Issue certificates or learning achievements where applicable.
• Process and manage course purchases and subscriptions.
• Maintain your purchase and transaction records.
• Personalize your learning experience.
• Recommend relevant courses or educational content.
• Provide customer and technical support.
• Send important account, course, security, or service notifications.
• Send promotional or marketing communications where permitted.
• Analyze the use and performance of the Service.
• Diagnose technical problems and improve application performance.
• Develop and improve courses, features, products, and services.
• Prevent fraud, misuse, unauthorized access, and security incidents.
• Comply with applicable laws, regulations, and legal obligations.
• Protect the rights, safety, and property of ThuTa Learn, our users, and others.

Where required by applicable law, we will obtain appropriate consent before processing Personal Data for particular purposes.

ThuTa Learn may send service-related communications concerning:

• Account activities
• Course enrollment
• Learning progress
• Service updates
• Security notifications
• Payment or subscription information
• Important changes to the Service

With your consent or where otherwise permitted by applicable law, we may also send information about:

• New courses
• Promotions
• Special offers
• Educational events
• Other ThuTa Learn products or services

You may opt out of promotional communications at any time. However, you may continue to receive essential administrative or service-related communications.

We do not sell your Personal Data.

We may share Personal Data with third parties only where reasonably necessary for operating the Service or where otherwise permitted by law.

Service Providers. We may use third-party service providers for services such as:

• Cloud hosting
• Database management
• Video hosting or streaming
• Payment processing
• Authentication
• Email or notification delivery
• Application analytics
• Crash reporting
• Customer support
• Security and fraud prevention

These providers may process information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.

Business Partners. Where ThuTa Learn provides courses or programs in collaboration with an educational institution, instructor, organization, or other partner, certain information may be shared when reasonably necessary to administer that program.

Legal Requirements. We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law or legal processes.
• Respond to lawful requests from government authorities.
• Protect the rights or property of ThuTa Learn.
• Investigate suspected fraud, misuse, or security incidents.
• Protect the safety of users or the public.

Business Transfers. If ThuTa Learn or its operating business is involved in a merger, acquisition, restructuring, financing, or sale of assets, Personal Data may be transferred as part of that transaction, subject to applicable legal requirements.

ThuTa Learn may integrate or interact with third-party services.

Depending on the features implemented in the Service, these may include application stores, payment providers, video hosting providers, cloud infrastructure providers, analytics services, authentication providers, and communication services.

Third-party providers may process information according to their own privacy policies.

We encourage users to review the privacy policies of relevant third-party services.

We retain Personal Data only for as long as reasonably necessary to:

• Provide the Service.
• Maintain your account.
• Maintain learning and transaction records.
• Meet contractual requirements.
• Resolve disputes.
• Prevent fraud or misuse.
• Comply with legal, accounting, or regulatory obligations.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

You may request deletion of your ThuTa Learn account and associated Personal Data.

Where available, you may initiate account deletion through the account settings within the Application or Website.

You may also request account deletion by contacting:

Email: thutalearn@gmail.com

When an account deletion request is received, we may need to verify your identity before processing the request.

Following deletion, some information may be retained where reasonably necessary to comply with legal obligations, maintain financial or transaction records, resolve disputes, prevent fraud, or enforce our agreements.

Information that has been anonymized and can no longer reasonably identify you may also be retained for statistical and analytical purposes.

ThuTa Learn and its service providers may process or store information in countries other than the country in which you live.

As a result, Personal Data may be transferred to jurisdictions with different data protection laws.

Where required, we will take reasonable measures to ensure appropriate protection of Personal Data when it is transferred internationally.

We use reasonable administrative, technical, and organizational measures designed to protect Personal Data against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no internet transmission, application, database, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for keeping their account credentials confidential and should notify us if they suspect unauthorized use of their account.

ThuTa Learn is intended to provide educational services.

Where a service is directed to or used by children, we will seek to handle Personal Data in accordance with applicable child privacy and parental consent requirements.

Users below the minimum age at which they may independently consent to data processing under applicable law should use the Service only with the involvement and authorization of a parent or legal guardian.

If we become aware that Personal Data from a child has been collected in circumstances requiring parental or guardian authorization and such authorization has not been obtained, we will take reasonable steps to delete or appropriately restrict that information.

Parents or guardians who believe that a child has provided Personal Data improperly may contact us at: thutalearn@gmail.com

Depending on your location and applicable law, you may have rights concerning your Personal Data, including the right to:

• Request access to your Personal Data.
• Request correction of inaccurate information.
• Request deletion of Personal Data.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing.
• Request information about how your data is used.
• Request a copy of certain Personal Data.
• Opt out of certain marketing communications.

To exercise an applicable privacy right, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

The ThuTa Learn Website may use cookies and similar technologies to:

• Maintain login sessions.
• Remember preferences.
• Provide website functionality.
• Analyze website performance and usage.
• Improve user experience.
• Maintain security.

Where required by applicable law, users will be provided with appropriate choices regarding non-essential cookies.

ThuTa Learn may contain links to websites or services operated by third parties.

We do not control the privacy practices or content of third-party websites and services.

Users should review the privacy policies of third-party services before providing Personal Data to them.

We may update this Privacy Policy from time to time to reflect changes to:

• ThuTa Learn features or services
• Technology
• Business operations
• Legal or regulatory requirements

When significant changes are made, we may notify users through the Application, Website, email, or another appropriate method.

The “Last Updated” date at the top of this Privacy Policy will indicate when the latest revision became effective.

We encourage users to review this Privacy Policy periodically.

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your Personal Data, please contact:

ThuTa Learn

Operated by: ThuTa Learn

Address: Bangkok, Thailand

Email: thutalearn@gmail.com

Website: https://thutalearn.com/